|Help Desk Software. 100% Free|
Welcome to the Help Desk Software Revolution.
The Complexity of this help desk software is significantly greater than previous versions, mainly because of increased features.
What are the primary files involved in the help desk? install.php installs the help desk. index.php is for help desk admin login and general user signin. tech.php is for help desk technicians to resolve problems.
The Help Desk Control Panel is very important, we highly recommend you familiarize yourself with it, specially the help desk categories feature which is , critical to the help desk software.
In order for the help desk's email notifications to work you must have email properly configured in your php.ini file. without email enabled the help desk will simply bypass this feature, but this may add a few seconds delay to trouble ticket submission and resolution. Future versions will have greater email functionality control.
Is the Help Desk Software Really Free? Yes help desk revolutions is totally free, held under a limited GPL license. Please be sure to read the terms first as this is a Copyrighted software product and cannot be resold or redistributed.
How can I contribute code? Contribute to the Help Desk Manual? Ask questions that may not get answered? Send an email to the help desk at:: e m a i l "@" h e l p d e s k r e v o l u t i o n s . com-nospam.
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2004 Help Desk Revolutions